Non-profit payroll implementation success

Salo Expert™ matches senior experts in finance, accounting, and HR with organizations that need their help. Together, they tackle tough challenges, clean up messes, make strategic breakthroughs, and accomplish the client’s business goals. 

Situation

A non-profit organization with retail stores and other programming needed assistance with the deployment of the UltiPro Software Core HR and Payroll system.

Solution

A team of four Salo expert consultants provided project management, change management, testing support, and advice throughout the implementation. For example:

• Project management activities included reporting project status, managing the issue/risk log, documenting decisions in the decision log, providing guidance on the governance model, and sharing project updates
• Change management support included documentation of change impacts, analysis of impacts to key stakeholder groups, creating plans to address change impacts, and creating communication/training plans
• Testing support included developing a testing strategy and helping to generate test cases and documentation of results

Impact

In addition to managing the project from start-to-finish, the Salo team made recommendations to the client project team throughout the project including:

• Enabling single sign-on to improve the end-user experience and increase security
• Limiting payroll administrator access to client IP addresses and building back up plans into the business continuity and disaster recovery plans to increase data security
• Re-assigning new employee numbers with more digits to allow for future growth
• Adopting a release management strategy and process to enable future enhancements and increase user adoption
• Reviewing and updating business process workflows to increase automation and improve operations

The result: The organization was able to successfully deploy the Core HR and Payroll solution on time and under budget with less than a 2% error rate on the first payroll run. More than 1400 employees accessed the new Employee Self Service functionality within two weeks of “go live”. And the organization saved more than $1000 per pay period in printing/mailing costs.

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